98 days is a long time to wait. I would call again and speak to a supervisor. Chances are that your license has been issued or very close.
The State must issue your license in 90 days or, they need to tell you why you were denied This is from the time they received your application.
The State must issue your license in 90 days or, they need to tell you why you were denied This is from the time they received your application.